The following are the available help support queues and accessible by staff and students to report any support issues they may have and would wish to seek help on. All support issues are resolved through the same queue and users are notified accordingly.
| FACULTIES | DEPARTMENT | HELP DESK EMAIL | |
| 1 |
Faculty of Built Environment |
Faculty of Built Environment Dept. of Arts and Design |
|
|
2
|
Faculty of Engineering
|
Engineering Institute of Nuclear Science |
|
|
3
|
Faculty of Agriculture
|
Faculty of Agriculture Faculty of Vet Med. |
|
| 4. | Faculty of Science & Technology | Department of Biological Sciences | biologyhelp@uonbi.ac.ke |
| Department of Computer Science | computinghelp@uonbi.ac.ke | ||
| Department of Mathematics | mathshelp@uonbi.ac.ke | ||
| Institute of Climate Change Adaptation | iccahelp@uonbi.ac.ke | ||
| Centre for Biotechnology and Bioinformatics | cebibhelp@uonbi.ac.ke | ||
| Department of Earth & Climate Sciences | ecshelp@uonbi.ac.ke | ||
| Department of Chemistry | chemistryhelp@uonbi.c.ke | ||
| Department of Biochemistry | biochemistryhelp@uonbi.ac.ke | ||
| Wangari Maathai Institute | Wangarimaathai@uonbi.ac.ke | ||
| Department of Physics | physicshelp@uonbi.ac.ke | ||
| 5. | Faculty of Education | School of Education | soedhelp@uonbi.ac.ke |
| Dept of Educational and Distance Studies | dept-edustudies@uonbi.ac.ke | ||
|
Dept of Educational Comm. and Pedagogical Studies |
dept-comtec@uonbi.ac.ke | ||
| Dept of Educational Foundations | dept-edfoundations@uonbi.ac.ke | ||
| Dept of Physical Education and Sport | dept-physicaled@uonbi.ac.ke | ||
|
Dept of Educational Mng,policy & Curriculum Studies |
|||
| 6. | Faculty of Health Sciences | Dental School | dentalhelp@uonbi.ac.ke |
| School of Medicine | medicinehelp@uonbi.ac.ke | ||
| School of Nursing | nursinghelp@uonbi.ac.ke | ||
| School of Pharmacy | pharmacyhelp@uonbi.ac.ke | ||
| School of Public Health | sphhelp@uonbi.ac.ke | ||
| UNITID | unitidhelp@uonbi.ac.ke | ||
| KAVI | kavihelp@uonbi.ac.ke | ||
| EAKI | eakihelp@uonbi.ac.ke | ||
| 7. | Faculty of Arts | Faculty of Arts | foahelp@uonbi.ac.ke |
| Anthropology | iagashelp@uonbi.ac.ke | ||
| Diplomacy | idishelp@uonbi.ac.ke | ||
| School of Economics | econhelp@uonbi.ac.ke | ||
| Journalism | sojhelp@uonbi.ac.ke | ||
| 8. | Faculty of Law | Faculty of Law | solhelp@uonbi.ac.ke |
| 9. | Faculty of Business & Management Scences | Business & Mgt Science | bushelp@uonbi.ac.ke |
| 10. | Faculty of Vet. Medicine | Faculty of Vet Med. | vethelp@uonbi.ac.ke |
| 11. | Kenya Science Campus | Academic Cordination and Administration | kschelp@uonbi.ac.ke |
| 12. | Kisumu Campus | Kisumu Campus | ksmadminhelp@uonbi.ac.ke |
| 13. | Mombasa Campus | Mombasa campus | msahelp@uonbi.ac.ke |
