| Information Communication Technology

There is poor Telkom network coverage in my location

By rwambua on Wed, 05/13/2020 - 13:02

Please give us your details for forwarding to Telkom Network Technical team for action

Detailed Question

There is poor Telkom network coverage in my location and hence becoming impossible to access the internet resources/e-classes. Is there a way I can be helped?

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FAQ Categories

SOMA na TELKOM Data Bundles Program

Are all members of staff entitled to get the Telkom line/bundles?

By rwambua on Wed, 05/13/2020 - 13:01

Only those whose names have been approved by their respective HODs

Detailed Question

Are all members of staff entitled to get the Telkom line/bundles?

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FAQ Categories

SOMA na TELKOM Data Bundles Program

I indicated shop ‘Nairobi’ as the preferred point of collection

By rwambua on Wed, 05/13/2020 - 13:00

Yes, it's possible provided you are able to identify yourself

Detailed Question

I indicated shop ‘Nairobi’ as the preferred point of collection but now due to the lockdown the nearest shop is Shop ‘Kilifi’, can I still be served in shop ‘Kilifi’?

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FAQ Categories

SOMA na TELKOM Data Bundles Program

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