When I check the data balance on my line, there is both normal and Soma na Telkom bundles with different expiry dates

By rwambua on Wed, 05/13/2020 - 12:53

The 2GB was a bridging bundle for 48Hrs as the system was being updated. The other is now the Soma na telkom bundle.

Detailed Question

When I check the data balance on my line, there is both normal and Soma na Telkom bundles with different expiry dates. Why this case?

FAQ Categories
SOMA na TELKOM Data Bundles Program

I have paid school fees in full and it’s not reflected

By rwambua on Wed, 05/13/2020 - 12:51

Reach out to the school/faculty admins for correction of the same (Admins contacts(Tel or email) are shared with the student)

Detailed Question

I have paid school fees in full and it’s not reflected on my student portal and hence I can’t access classes. How can I be assisted?

FAQ Categories
SOMA na TELKOM Data Bundles Program
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