The University of Nairobi is committed to consistently offer quality educational and related services to its customers.   

In pursuit of this commitment, the University shall:

1.    Be guided by its strategic plan in developing and implementing the  quality management system;

2.    Derive its  quality objectives from the applicable university strategic plan with focus on quality;

3.    Meet the applicable customer, regulatory and statutory requirements;

4.    Regularly monitor and review its performance for continual improvement; and

5.    Implement a quality management system based on ISO 9001:2015 standard.

VICE CHANCELLOR

April 27, 2017