Kindly contact your learning institution or university on the format of the email address and process of resetting your password
What if I am unable to log in to the email address assigned to me by my university or learning institution?
In the registration form, the National ID or Passport Number is not mandatory. You can leave the field blank if you do not have the details
I don’t have a National ID or Passport Number for use in registering my number for discounted bundles
Kindly check your email in the spam or junk folders. If the email has not been delivered to your inbox, junk or spam folder please check whether you registered with the correct institutional email. You can also raise a support case by submitting your query under the Contact Support
I submitted my enrollment details but am yet to receive email verification
