In case you submitted your number through your learning institution or directly through KENET Platform but you cannot see the menu, kindly lodge a support case with us via the Contact Support page.

In your support case, ensure that you clearly indicate your mobile number and method of submission (e.g. through KENET Platform or your learning institution) to allow verification and resolution.

New registrations/submissions to the platform will take up to 14 days to be enrolled for discounted bundles purchase.

To verify whether your mobile number is whitelisted and allowed to purchase the discounted E-Learning bundles, check on the KENET Platform under Bundle Enrolment Verification https://registration.kenet.or.ke/phone_verification_check

You can verify whether an educational resource is already whitelisted by checking on the KENET Platform under Educational Resource Verification https://registration.kenet.or.ke/resource_verification_check