In the registration form, the National ID or Passport Number is not mandatory. You can leave the field blank if you do not have the details
I don’t have a National ID or Passport Number for use in registering my number for discounted bundles
Kindly check your email in the spam or junk folders. If the email has not been delivered to your inbox, junk or spam folder please check whether you registered with the correct institutional email. You can also raise a support case by submitting your query under the Contact Support
I submitted my enrollment details but am yet to receive email verification
The validity of the discounted Safaricom E-Learning Bundles is 30 days. Any bundle balance remaining after 30 days shall be re-activated when a subscriber purchases another E-Learning bundle.
Can I use the purchased bundles for more than 30 days?
